SHIPPING INFORMATION

 

DO YOU SHIP INTERNATIONALLY?
 
Yes, we do international shipping.

 

HOW ARE DUTIES AND TAXES CALCULATED?
 
EU and USA orders are shipped with Duties Delivered Paid (DDP). Which means that import duties & taxes are collected and paid upon checkout.
 
All other orders are shipped with Duties Delivered Unpaid (DDU). Which means that import duties & taxes are paid upon delivery.
 
DISCLAIMER: VENAIR cannot control and is not responsible for any further duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
 
 
WHEN WILL MY ORDER SHIP?
 
After your payment is verified, it takes up to 48 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 4 pm CET will not be shipped out until the next business day.
If the items you ordered are partially or fully out of stock, we will get in touch with you within 48h to provide you a tailored solution.